Support
Help for drivers using the Logis Driver app, and for the transport offices running the Logis platform.
Last updated 8 Aug 2026
Contact us
Email info@omus.io. We answer within one business day. If you are writing about a specific trip, include the route number shown at the top of the app (for example RT-000004) — it tells us which company and which day to look at.
Getting into the driver app
Logis Driver is not a standalone app. Your employer runs a Logis workspace and invites you to it; the app has nothing to show anyone who has not been invited.
- Ask your transport manager to add you as a driver in Logis, using the mobile number your phone actually uses.
- Open the app and enter that number. A six-digit code arrives by SMS — there is no password to set or remember.
- Choose a 4-digit PIN. After the first sign-in the PIN (or Face ID / fingerprint, if you turn it on) is what opens the app.
No code arrives? Check that the number in the app matches the one your office entered, including the country code. If it does and the SMS still does not come, email us — we can see whether the invitation was sent to a different number.